Privacy Policy

Last updated: October 27, 2026

Who We Are

This Privacy Policy explains how Brown, Barber & Blake LLC, doing business as BBB Techs ("BBB Techs," "we," "us," or "our"), collects, uses, shares, and protects information when you visit bbbtechs.com, contact us, communicate with us by phone, email, or text message, or work with us as a client or business contact.

Information We Collect

Information you provide. When you fill out a form, request a consultation, submit a support ticket, register for training, make a purchase, or contact us directly, we may collect your name, company name, job title, email address, phone number, mobile number, and the content of your messages.

Information collected automatically. When you visit our website, we and our service providers may collect technical information such as your IP address, browser type, device type, approximate location, pages viewed, referring pages, and the date and time of your visit, using cookies and similar technologies.

Analytics and search tools. We use Google Tag Manager to manage the tracking tools on our website, Google Analytics to understand how visitors find and use the site, and Google Search Console to see aggregated information about how our site appears and performs in Google search results. Google may collect and process this information under its own privacy policy, available at policies.google.com/privacy. You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.

Information from business relationships. If you are a client, partner, or vendor, we may collect business contact and project information needed to deliver and manage our services.

How We Use Information

We use the information we collect to:

  • Respond to inquiries and provide requested information, proposals, and support
  • Deliver, manage, and improve our consulting, training, data, and technology services
  • Communicate with you by phone, email, and, where you have agreed, text message
  • Process purchases and registrations
  • Operate, secure, and improve our website
  • Send business updates you have asked to receive, which you may opt out of at any time
  • Comply with legal obligations and protect our rights

Text Messaging (SMS)

BBB Techs uses SMS only for low-volume, one-to-one business conversations with contacts who have agreed to communicate by text. We use mobile numbers and SMS information only to provide those conversations and related support.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All sharing described elsewhere in this Privacy Policy excludes text messaging originator opt-in data and consent.

You may reply STOP at any time to stop receiving text messages, or HELP for assistance. Message frequency varies. Message and data rates may apply. See our SMS Messaging Terms & Privacy for details.

How We Share Information

We do not sell your personal information. We share information only as follows:

  • Service providers that help us operate our business, such as website hosting, communications and messaging platforms, email, support ticketing, payment processing, and analytics. These providers may use your information only to perform services for us and may not use it for their own marketing.
  • Legal and safety reasons, when required by law or legal process, or to protect the rights, property, or safety of BBB Techs, our clients, or others.
  • Business transfers, in connection with a merger, acquisition, or sale of all or part of our business, subject to this Privacy Policy.
  • With your consent, for any other purpose disclosed to you at the time.

None of the sharing above includes text messaging originator opt-in data and consent, which is never shared with third parties.

Cookies

Our website uses cookies and similar technologies to keep the site working, understand how visitors use it, and improve it. You can control or delete cookies through your browser settings. Blocking some cookies may affect how the site works.

Data Retention and Security

We keep personal information only as long as needed for the purposes described in this policy, to maintain our business records, or as required by law. We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

  • Opt out of marketing emails using the unsubscribe link in any email
  • Opt out of text messages by replying STOP
  • Request access to, correction of, or deletion of your personal information by contacting us using the details below

We will respond to requests as required by applicable law and may need to verify your identity first.

Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may link to websites operated by others. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Changes take effect when posted.

Contact Us

Brown, Barber & Blake LLC (BBB Techs)
7 Lexington Ct, Voorheesville, NY 12186
Phone: 518.300.1422
Email: sales@bbbtechs.com

Terms & Conditions | SMS Messaging Terms | Contact Us